Thank you for choosing Artfino! Since our products are exclusively digital downloads, there is no physical shipping involved. This policy outlines how you will receive your digital products and other important information regarding our digital delivery process.
1. Delivery of Digital Products
- Instant Download: Once your payment is successfully processed, you will receive a download link to your digital product directly on the order confirmation page. Additionally, a link will be sent to your registered email address.
- File Formats: Our digital products are available in [mention file formats, e.g., JPEG, PDF, PNG]. Please ensure that your device is compatible with these file types before making a purchase.
2. Accessing Your Purchase
- Download Link Validity: The download link will remain valid for [mention time frame, e.g., 7 days, or lifetime access]. We recommend downloading your purchase promptly and saving it securely on your device.
- Download Limit: Each product can be downloaded [mention download limit, e.g., 3 times] per order. For additional downloads, please contact our support team with your order details.
3. Issues with Downloads
If you experience any issues with accessing or downloading your purchased digital product, please contact our support team within [mention time frame, e.g., 48 hours] of purchase at support@artfino.com. We will assist you to ensure that you receive your product.
4. No Physical Shipment
As all of our products are delivered digitally, no physical items will be shipped to you. Once the digital product is downloaded, all sales are considered final as per our Refund and Return Policy.
5. Refunds and Returns
Due to the nature of digital downloads, we do not offer refunds or returns unless there is a technical issue that we are unable to resolve. Please refer to our Refund and Return Policy for more details.
6. Contact Us
For any inquiries or assistance, please feel free to reach out to us:
Email: support@artfino.com
